TERMS AND CONDITIONS

These Terms and Conditions (“Terms”) govern access to and use of the Dulvarn websites, applications, APIs, integrations, and related services (collectively, the “Service”).

The Service is operated by Jan Duris, a sole trader established in the Czech Republic (“Dulvarn,” “we,” “us,” or “our”).

By accessing or using the Service, you agree to these Terms.

1. Business Use Only

The Service is offered only for business and professional use.

By using the Service, you represent and warrant that:

• you are at least 18 years old
• you are using the Service in a business or professional capacity
• if you use the Service on behalf of an organization, you have authority to bind that organization to these Terms

The Service is not intended for consumer use.

2. Operator Details

Jan Duris
Czech sole trader / self-employed entrepreneur
Registered address: Czech Republic
Company ID / IČO: Registration pending
Email: hello@dulvarn.com

3. The Service

Dulvarn is a B2B SaaS platform for software development, QA automation, and release-control workflows. The Service may include:

• GitHub integration via GitHub App and/or OAuth
• pull request analysis
• release-control and status-check workflows
• AI-assisted generation, review, or repair of test artifacts
• reporting and decision-support outputs
• notifications and related workflow automation

Features may change over time. Certain features may be marked as beta, preview, experimental, or enterprise-only.

4. Customer Accounts

To use certain parts of the Service, you may need to create an account or connect third-party accounts.

You agree to:

• provide accurate and complete information
• keep your credentials secure
• promptly update account information
• notify us of unauthorized access or misuse

You are responsible for all activity occurring under your account or organization workspace unless caused by our breach of these Terms or applicable law.

5. Authorized Use and Customer Responsibility

You may use the Service only:

• in compliance with applicable law
• in compliance with these Terms
• with respect to repositories, systems, and data that you are authorized to access and process

You are solely responsible for:

• ensuring you have the right to connect repositories and third-party services
• configuring your workflows appropriately
• reviewing AI-assisted outputs
• deciding whether to merge, deploy, release, or otherwise act on Service outputs
• ensuring your use of the Service complies with your own internal governance, policies, and legal obligations

6. Human Decision Requirement

Dulvarn may provide automated analyses, recommendations, risk signals, merge-blocking status checks, or GO/NO-GO outputs.

However:

• Dulvarn is a decision-support and workflow-control tool
• Dulvarn does not replace professional judgment
• a human user remains responsible for all final technical, quality, merge, security, release, and business decisions

Any decision to merge code, deploy software, ship releases, accept risk, or override a status check remains the sole responsibility of the customer and its authorized users.

7. AI Features and Output Disclaimer

The Service may generate AI-assisted outputs, including suggested code, test logic, risk assessments, summaries, classifications, or reports.

You acknowledge that:

• AI-generated outputs may be incomplete, inaccurate, misleading, insecure, or unsuitable for your use case
• outputs may require review, testing, validation, and human approval
• AI features may depend on third-party providers and may change, degrade, or become unavailable
• we do not warrant that AI outputs are correct, complete, or fit for any particular purpose

You are solely responsible for reviewing and validating all outputs before use.

8. Prohibited Conduct

You may not, and may not permit any third party to:

• use the Service unlawfully
• access repositories, systems, or data without authorization
• interfere with, disrupt, or degrade the Service
• attempt to bypass security controls, rate limits, access restrictions, or safeguards
• reverse engineer, decompile, disassemble, or otherwise attempt to extract source code, models, prompts, or non-public logic from the Service, except where such restriction is prohibited by law
• scrape, spider, harvest, or mass-download data from the Service
• resell, sublicense, rent, lease, or commercially exploit the Service except as expressly authorized by us in writing
• use the Service to develop or train a competing service using non-public aspects of the Service
• conduct benchmarks or publish performance comparisons without our prior written consent
• attempt adversarial manipulation, prompt injection, abuse, or other interference with automated agents, models, or safety mechanisms used in the Service
• conduct penetration testing, vulnerability scanning, or security testing without our prior written permission
• use the Service in violation of export control, sanctions, or trade restrictions
• use the Service to support illegal activity

9. Third-Party Services

The Service may integrate with or depend on third-party services, including GitHub, Stripe, Cloudflare, Anthropic, Slack, Discord, and Telegram.

We are not responsible for third-party services, their availability, their acts or omissions, or their separate terms, privacy notices, or practices.

Your use of third-party services is governed by the applicable third-party terms.

10. Subscription Plans, Trials, and Fees

Certain features of the Service require a paid subscription.

We may offer:

• a 14-day free trial for eligible plans
• monthly and annual paid plans
• custom enterprise plans
• promotional or discounted pricing

All pricing, billing intervals, and plan entitlements are presented at checkout, in the customer portal, or in an applicable order form.

You agree to pay all fees and applicable taxes associated with your subscription.

11. Auto-Renewal

Unless otherwise stated in an order form, all paid subscriptions renew automatically at the end of each billing period until canceled.

You authorize Stripe and our billing systems to charge the applicable recurring fees using your selected payment method.

12. Cancellation

You may cancel your subscription through the Stripe customer portal or another method we make available.

Unless otherwise expressly stated:

• cancellation takes effect at the end of the current billing period
• you will retain access to paid features until the end of that period
• we do not provide refunds for unused time or partial billing periods, except as expressly stated in our Refund / Subscription / Billing Terms or required by law

13. Taxes

Fees are exclusive of taxes unless expressly stated otherwise.

Where currently applicable, Dulvarn may not charge VAT because the operator is not yet VAT-registered. This may change in the future, and pricing or invoicing may be updated accordingly.

You are responsible for any applicable taxes, duties, or similar governmental charges, except taxes imposed on our income.

14. Failed Payments

If a payment fails:

• we may retry the charge
• we may provide a grace period
• we may suspend access to paid features
• we may terminate the account or downgrade service if payment remains unresolved

Current standard billing enforcement is:

• 7-day grace period before suspension
• 30 days of unresolved non-payment before termination or account closure measures

15. Suspension and Termination

We may suspend or terminate access to the Service immediately if:

• you materially breach these Terms
• your use presents a security, legal, or operational risk
• we are required to do so by law
• your conduct is abusive, fraudulent, or harmful to us, the Service, or others

For less serious issues, we may attempt to provide notice and an opportunity to cure.

You may stop using the Service at any time.

Upon termination or expiration:

• your right to use the Service ends
• access to customer data may be limited or removed subject to applicable retention obligations
• certain provisions of these Terms survive, including payment obligations, restrictions, disclaimers, IP, confidentiality, limitation of liability, and dispute provisions

16. Customer Data

As between the parties, you retain ownership of your Customer Data.

“Customer Data” means data, content, repository-related material, configurations, inputs, prompts, metadata, and other materials you or your authorized users submit, connect, transmit, or make available through the Service.

You grant us a limited, non-exclusive, worldwide license to host, access, copy, process, transmit, display, analyze, and use Customer Data solely as necessary to:

• provide the Service
• maintain security and integrity
• troubleshoot and support the Service
• comply with law
• enforce these Terms

We do not acquire ownership of your Customer Data.

17. Customer Responsibilities for Data

You represent and warrant that:

• you have all rights and permissions needed to provide Customer Data to us
• our processing of Customer Data in accordance with these Terms will not infringe third-party rights or violate law
• you will not provide data that you are not authorized to disclose or process through the Service

18. Intellectual Property

We and our licensors own all right, title, and interest in and to the Service, including all software, interfaces, workflows, branding, documentation, models, output formatting, design, and other intellectual property, except Customer Data and customer-owned outputs as expressly stated below.

All rights not expressly granted are reserved.

19. Ownership of Outputs

Subject to your compliance with these Terms and to the extent permitted by applicable law:

• you own AI-generated outputs created for you from your Customer Data
• you may use such outputs commercially

This does not transfer to you any ownership rights in the Service itself, its software, models, systems, general methods, or underlying intellectual property.

20. Feedback

If you provide suggestions, ideas, feedback, or recommendations, we may use them without restriction and without compensation to you.

21. Confidentiality

Each party may receive non-public information from the other party that is marked confidential or that should reasonably be understood to be confidential.

The receiving party will:

• use such information only for the purposes of the parties' relationship
• protect it with reasonable care
• not disclose it except to personnel, contractors, or advisers who need to know and are bound by confidentiality obligations

Confidential information does not include information that is:

• public without breach
• already known without confidentiality obligation
• lawfully received from a third party
• independently developed

22. Service Availability

We may modify, suspend, or discontinue any part of the Service at any time.

Starter and Pro plans do not include a formal SLA unless expressly stated otherwise. Enterprise service commitments, if any, are governed by a separate contract.

We do not guarantee uninterrupted or error-free operation.

23. Warranties Disclaimer

To the maximum extent permitted by law, the Service is provided “as is” and “as available.”

We disclaim all warranties, whether express, implied, statutory, or otherwise, including implied warranties of merchantability, fitness for a particular purpose, title, non-infringement, and any warranty arising out of course of dealing or usage of trade.

We do not warrant that:

• the Service will be uninterrupted, timely, secure, or error-free
• the Service will prevent all defects, incidents, or release failures
• AI outputs or recommendations will be accurate or complete
• the Service will meet all of your business, security, regulatory, or compliance requirements

24. Limitation of Liability

To the maximum extent permitted by law:

• neither party is liable for indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, goodwill, data, or business opportunities
• our aggregate liability arising out of or relating to the Service or these Terms will not exceed the total fees paid or payable by you to us for the Service in the 12 months preceding the event giving rise to the claim

The liability cap does not apply to:

• your payment obligations
• your infringement or misappropriation of our intellectual property rights
• your breach of the usage restrictions in Sections 8, 16, or 17
• liability that cannot be limited by law

25. Indemnity

You agree to indemnify and hold harmless Dulvarn, Jan Duris, and related personnel from claims, damages, losses, liabilities, costs, and expenses arising out of or relating to:

• your Customer Data
• your misuse of the Service
• your breach of these Terms
• your violation of law or third-party rights

26. Export Controls and Sanctions

You may not use the Service if you are subject to applicable sanctions or export restrictions, or if your use would cause us or our providers to violate sanctions, export control, or trade laws.

The Service may not be used in or for the benefit of sanctioned jurisdictions or prohibited parties.

27. Governing Law and Jurisdiction

These Terms are governed by the laws of the Czech Republic, excluding conflict-of-laws rules.

Any dispute arising out of or relating to these Terms or the Service shall be subject to the exclusive jurisdiction of the competent courts in Prague, Czech Republic, unless mandatory law requires otherwise.

28. Changes to These Terms

We may update these Terms from time to time. If we make a material change, we will post the updated Terms and update the “Last Updated” date. Your continued use of the Service after the effective date of the updated Terms constitutes acceptance of the updated Terms.

29. Entire Agreement

These Terms, together with the Privacy Policy, Cookie Policy, Refund / Subscription / Billing Terms, any applicable order form, and any DPA or enterprise agreement we expressly enter into with you, form the entire agreement between you and us regarding the Service.

30. Contact

hello@dulvarn.com